Terms of Service

  1. These terms and conditions, as may be amended from time to time, govern Carebnb inc. (Carebnb) and apply to all our services made available online, through any mobile device, by email, or by telephone.

    By accessing, browsing, and using our website or any of our application, through whatever platform and/or by using the website and /or creating an account, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy policy).

  2. Carebnb's Service is offered for free to all users for 30 days, after which the service is billed according to our pricing policy available here: carebnb.app/pricing.

    FIRST 10 HOSTS PROMOTION:
    The first 10 selected hosts will use our Service free of charge for 365 days, from April 1st 2021 to Mars 31st 2022. No more than 50 listings from each of the selected hosts are free of charge. In case selected hosts add more than 50 listings before Mars 31st 2022, all exceeding listings will be charged as carebnb.app/pricing, counting from the first exceeded listings.

  3. The Terms of Service (TOS) may be updated by Carebnb from time to time without notice. This page (carebnb.app/pricing) will always carry the latest version of the TOS. In addition to the terms found at the preceding URL, when using particular Carebnb owned or operated services, you and Carebnb shall be subject to any posted guidelines or rules applicable to such services,which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. Carebnb may also offer other services that are governed by different Terms of Service. When this is the case, it will be explicitly mentioned in each different TOS document.

  4. DEFINITIONS:

  5. DESCRIPTION OF SERVICE

    Carebnb is an integration platform that provides an automatic and humanized Airbnb management tasks solver.
    Our "Service" includes:

    1. Automatic Check in Check Out - Fully automated check in check out;
    2. Smart Chatbot Agent - Automatically responds to guests questions;
    3. Smart Guestbook - Replace old-fashioned paper guestbooks with the only digital map guestbook;
    4. Custom Access Codes - Automatically secured access codes with Reagle™ smartlock;
    5. BETA Automatic Cleaning Service Schedule - Automatically schedules cleaning and inspection services with Housecall Pro smartlock. Available for selected BETA users only;
    6. BETA Info Wall - An e-ink screen that navigates guests at near by attractions. Available for selected BETA users only;
    7. ALPHA Noise Control - Detects when the noise created by guests passes a threshold, automatically alerting both hosts and guests. Available for selected ALPHA users only;

  6. COMMUNICATIONS FROM US

    During your subscription, you may receive certain communications from Carebnb, such as service announcements and administrative messages. These communications are considered part of Carebnb membership. (Announcing a planned interruption in our service is an example of a situation where we would communicate with you).

    We may also send you notifications and non-marketing commercial communications as well as promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences. As far as the commercial communications are concerned, we will make sure that you can opt out of receiving certain messages. For more information about how to manage your communications from us, please visit our Privacy Policy.

  7. USE OF THE SERVICE

    Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new Carebnb features, shall be subject to the TOS. You understand and agree that the Service is provided "AS-IS" and that Carebnb assumes no responsibility for the timeliness, deletion, mis-delivery The failure of Carebnb to exercise or enforce any right or provision of this TOS shall not be a waiver of that right. You acknowledge that this TOS is a contract between You and Carebnb Inc., even though it is electronic and is not physically signed by you and TOS, and it governs your use of the Service and takes the place of any prior agreements between you and TOS.

  8. REFUND POLICY

    Carebnb has a 14-day no questions asked refund policy. If, for any reason, you are not satisfied with the service, you have 14 days after your first payment to request a refund.

  9. YOUR OBLIGATIONS IN CREATING AN ACCOUNT

    In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States, Brazil or other applicable jurisdiction.

    You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”) and; (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Carebnb has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Carebnb has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). Additionally, you hereby represent that you are either the owner of any properties you add to our Service or a duly appointed manager and that you hold any and all necessary permits to manage the properties that you add to our Service.

  10. OUR PRIVACY POLICY

    Account Data and certain other information about you is subject to our Privacy Policy. For more information on our collection and use of personal data in connection with your access to and use of the Carebnb services described in our Privacy Policy (see our full privacy policy at carebnb.app/privacy-policy).

  11. MEMBER ACCOUNT, PASSWORD AND SECURITY

    During registration, you will enter your email to be used as your username and you will need to fill out a password. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Carebnb of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Carebnb cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

    You acknowledge and agree that Carebnb may access, store and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to your requests for customer service; or (d) protect the rights, property or personal safety of Carebnb, its users and the public.

    You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You understand that the Service and software embodied within the Service may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Carebnb and/or content providers who provide content to the Service. You may not attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.

  12. LISTING ACCESS PERMISSIONS

    You understand that in order for Carebnb to offer its Service, you need to provide Carebnb as a co-host of any listing you want Carebnb to automate. We don't ask or store your Airbnb password.

    Carebnb will use its co-hosting powers to perform all necessary operations. These actions include but are not limited to:

    1. Reading your contact details;
    2. Reading your calendar;
    3. Reading your conversations with guests;
    4. Reading reservations details;
    5. Sending messages to guests;

  13. INTERNATIONAL NATURE OF COMMUNICATIONS ON CAREBNB NETWORK

    When you register with Carebnb, you acknowledge that in using Carebnb services to send electronic communications (including but not limited to email, search queries, uploading photos and files to Carebnb, and other Internet activities), you will be causing communications to be sent through Carebnb's computer networks, which are located in the cloud (Digital Ocean).

    Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. In particular, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

  14. INTELLECTUAL PROPERTY RIGHTS

    Unless stated otherwise, the software required for our services or available at or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform are owned by Carebnb. Carebnb exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of the look and feel (including infrastructure) of) the Platform on which the service is made available and you are not entitled to copy, scrape, (hyper-/deep) link to, publish, promote, market, integrate, utilize, combine or otherwise use the content or our brand without our express written permission. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

  15. INDEMNITY

    You agree to indemnify and hold Carebnb and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.

  16. NO RESALE OF SERVICE

    You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service (including your Carebnb login information), use of the Service, or access to the Service.

  17. MODIFICATIONS TO SERVICE

    Carebnb reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Carebnb shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

  18. TERMINATION

    You agree that Carebnb may, under certain circumstances and without prior notice, immediately terminate your Carebnb account and access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services. Further, you agree that all terminations for cause shall be made in Carebnb's sole discretion and that Carebnb shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Service.

  19. DISCLAIMER OF WARRANTIES

    You expressly understand and agree that:
    1. Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. Carebnb and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
    2. Carebnb and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) The service will meet your requirements; (ii) The service will be uninterrupted, timely, secure or error-free; (iii) The results that may be obtained from the use of the service will be accurate or reliable; (iv) The quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) Any errors in the software will be corrected.
    3. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
    4. No advice or information, whether oral or written, obtained by you from Carebnb or through or from the service shall create any warranty not expressky stated in the TOS.
  20. LIMITATION OF LIABILITY

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT Carebnb AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Carebnb HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.

  21. NO THIRD-PARTY BENEFICIARIES

    You agree that, except as otherwise expressly provided in this TOS, there shall be no third-party beneficiaries to this agreement.

  22. NOTICE

    Carebnb may provide you with notices, including those regarding changes to the TOS, by email, in the Carebnb website or in on of the Carebnb Apps.

  23. USERS OF Carebnb SOFTWARE AND SERVICES AGREE THAT THEY WILL NOT VIOLATE ANY LAWS INCLUDING COPYRIGHT LAWS IN THE COURSE OF USING Carebnb SOFTWARE AND SERVICES AND THAT THEY ARE SOLELY RESPONSIBLE FOR NOT UPLOADING FILES TO WHICH THEY DO NOT HAVE THE COPYRIGHT OR THE PERMISSION TO DO SO FROM THE COPYRIGHT HOLDER.